Campus Support Manager (Internal Only)

Washington, DC
Full Time
Experienced

Campus Support Manager (Internal Only)
 

Job Summary

The Campus Support Manager role is an integral part of the Information and Operations team, ensuring logistical and administrative oversight of campus operations, including but not limited to cleaning/facilities, finance, meal program, safety, and non-instructional needs of the building. The starting salary range for this role is $78,436-$85,256. This is a full-time, fully on-site role based at  KIPP DC College Prep with an anticipated immediate start date.

This position is only open for current KIPP DC Operations team employees who have been in their role for 2 (or more) years. The deadline for internal applicants to apply is November 21, 2025.


About KIPP DC

For 25 years, KIPP DC has partnered with students, families, and the community to create joyful, academically excellent schools across the nation’s capital. Today, our network of 22 schools educate more than 7,500 students in grades PreK3-12, supported by 1,500 dedicated teachers, leaders, and staff.

Our work is grounded in five pillars–Academic Excellence, Joy & Sense of Belonging, Highly Effective Teachers and Leaders, Safe, Structured, and Nurturing Learning Environments, and Commitment to College Readiness–which ensure every student is equipped with the knowledge, skills, and confidence to pursue success in college, careers, and beyond. Our schools combine high expectations with joyful, affirming environments that nurture academic success and personal growth for students and staff alike.

As part of the national KIPP network, we share best practices and innovations while maintaining deep roots in Washington, D.C. Together, we strive toward a future without limits for our students, alumni, and community.


About the Role
The Campus Support Manager plays a key role in ensuring the effective operation of campus functions by providing comprehensive administrative and logistical support across various areas, including facilities management, finance, safety, meal programs, and non-instructional needs. This position is responsible for coordinating third-party vendors, overseeing procurement and financial processes, managing student health and safety, and supporting extracurricular activities, community engagement, and special projects, all while working as part of a broader campus operations team led by the Campus Director of Operations.

Location and Type of Work
This is an exempt position and will report to the Campus Director of Operations. As a headquarters team that is focused on being responsive to our schools and meeting the needs of our students and families, we approach our work in a way that reflects these priorities. Schools operate in person and our students and families rely on us for in-person support which requires this position to be fully onsite. This role is currently required to be onsite or in schools during regular work hours.

Responsibilities
The percentages for each key responsibility are estimates, and other duties may be assigned. Flexibility and responsiveness are encouraged to accommodate organizational needs.

Cleaning/Facilities Management (25% of time)

  • Ensure the school building is consistently clean, well-maintained, and in good condition.
  • Address cleaning and facility-related concerns promptly, escalating issues as needed.
  • Conduct daily walkthroughs to identify and address repair or replacement needs for building equipment and structures.
  • Interface with the regional facilities team to manage and oversee the initiation and completion of extended facilities projects.

Meal Program (20% of time)

  • Ensure compliance with the meal program, as well as the timeliness and accuracy of meal delivery.
  • Collaborate with the regional meal program team to address concerns related to lunch administration, vendor staff, and the meal program, escalating issues as needed.

Finance (15% of time)

  • Collaborate with the school team to ensure timely receipt submission and adherence to deadlines.
  • Organize and upload electronic and physical receipts to budget management platforms.
  • Support the processing of outgoing payments to field trip vendors, event spaces, and service providers.
  • Accurately code purchases made by the campus’ instructional and operations teams.
  • Track and maintain the procurement process using spreadsheets and other management systems, and provide support for cash deposits, escalating any issues to the Finance team.

Team Management (20% of time)

  • Directly manage the Campus Support Associate (CSA), Office Manager (OM), and/or Lunch Administrator (LA), based on campus needs.
  • Provide indirect management for cleaning, facilities, and/or meal program vendor staff, as required by campus needs.
  • Oversee and provide logistical support for evening and weekend events held on campus.
  • Present operational initiatives to school staff and lead related training sessions.
  • Ensure effective coordination and communication between team members to support campus operations.

Community Engagement and Special Projects (20% of time)

  • Assist the Campus Director of Operations in coordinating with the Metropolitan Police Department and other agencies, including attending advisory neighborhood commission meetings to represent and protect the KIPP DC campus community.
  • Collaborate with the instructional team on school-wide initiatives and project manage campus system and process enhancements.
  • Lead or support special projects, such as field trips, senior activities, onboarding new operations team members, and KIPP DC network-wide initiatives (e.g., testing, enrollment, immunizations, and meal distributions)

Requirements & Preferences

Required Qualifications

  • Bachelor’s degree or at least 3 years of relevant finance and operations experience
  • Minimum 3 years of relevant experience in a school operations setting 
  • Experience working with Google Suite (Google Docs, Google Sheets, Google Slide, and Google Forms) 
  • Excellent written and operational skills 
  • Comfort with working in a fast-paced environment 
  • Ability to multitask 
  • At least 1 year of people management experience
  • Ability to work on select nights and weekends

Preferred Qualifications

  • Proficient in Google Work Space (Google Docs, Google Sheets, Google Slides, and Gmail)
  • Proficient in Microsoft Office (Microsoft Word, Excel, PowerPoint, and Outlook
  • Excellent written and verbal communication skills
  • PMP certification
  • Strong leadership and interpersonal skills and an ability to take initiative, receive feedback, and seek out creative ideas

Demonstrated Excellence in the Following Areas: 

  • Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child's potential for success and prioritizing students, schools, and the essential role of families.
  • Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.
  • Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.
  • Communications and Influence:  Demonstrates adept communication skills and influence to advance work by adjusting content and style. 
  • Teamwork: Contributes to  a supportive team culture, fostering diverse work styles and maintaining a high performance standard. 
  • Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.
  • Cultural Humility: Advances KIPP DC’s commitment to anti-racism by creating a diverse, equitable, and inclusive environment for all stakeholders.
  • Continuous Learning: Commits to continuous learning through feedback, self reflection, humility, and action.

Benefits & Compensation

KIPP DC offers an extremely competitive compensation and benefits package:

  • The anticipated starting salary range for this position is $78,436-$85,256. At KIPP DC we strive for clarity, equity, and to be highly competitive. When determining salaries we look at benchmarks in the education and non-profit sector.  
  • KIPP DC offers a robust benefits package including medical, dental, and vision insurances; various voluntary benefits; and employer paid benefits such as short term disability, long term disability, life insurance, and a membership to One Medical.
  • KIPP DC also offers a 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years.
  • Currently, individuals in this role have up to 15 paid time off days, up to 10 paid sick days, and 12 paid holidays. This is subject to change and your exact schedule will be shared in your offer letter.

Equal Employment Opportunity Employer

KIPP DC Public Schools does not discriminate against, or tolerate discrimination against, employees or applicants for employment on any legally-recognized basis or protected class including, but not limited to, actual or perceived race, color, national origin, immigration status (except as necessary to comply with federal, DC, state, or local law), religion, sex (including pregnancy, childbirth, lactation and related medical conditions), age, physical or mental disability, medical condition, sexual orientation, gender (including gender identity or expression), marital status (including domestic partnership status), genetic information, political affiliation, pregnancy, family responsibilities, personal appearance, veteran status, uniform service member status, status of being unemployed, status of victim a survivor of domestic violence, sexual offense or stalking, matriculation or any other protected class under federal, state, DC, or local law.


Click here or here to review KIPP DC’s non-discrimination policy and KIPP DC’s Title IX Coordinator’s contact information.

Please Note: If you encounter difficulties submitting your application or fail to receive a confirmation email after applying, kindly reach out to Danica Cunningham at danica.cunningham@kippdc.org. Please include your name, resume, and specify the role you are applying for in your email. We appreciate your understanding and apologize for any inconvenience caused.

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